At G.O.A.T. Flavors, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (“Site”). By accessing and using this Site, you consent to the collection and use of your personal information as described in this policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and any other information you provide when making reservations, placing orders, or contacting us.
- Payment Information: When you make a purchase, we collect payment details such as credit or debit card information, which are processed securely by our payment provider.
- Browsing Information: Information about your interaction with our website, including IP address, browser type, device type, and pages visited.
- Cookies: We use cookies to improve your browsing experience and gather analytical data. You can manage your cookie preferences in your browser settings.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Process Orders and Reservations: We use your information to process and fulfill your orders, reservations, and payments.
- To Improve Our Services: We may use your feedback and browsing information to enhance our website, menu offerings, and customer experience.
- Marketing Communications: With your consent, we may send you promotional offers, updates, and newsletters. You can opt out of receiving marketing communications at any time.
- Customer Support: Your personal information helps us address your inquiries, complaints, or issues efficiently.
- Legal Compliance: We may use your information as required by law or to comply with legal obligations.
3. Consent to Information Collection
By providing us with your personal information through this Site, you consent to our collection, use, and processing of that information in accordance with this Privacy Policy. If you do not agree to the terms of this policy, please do not use our Site.
4. Safety and Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include secure servers, encryption, and trusted third-party service providers for handling sensitive information like payment details. While we strive to protect your data, no security measures are completely foolproof, and we cannot guarantee absolute security.
5. Non-Disclosure of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, delivery services, and email marketing platforms. These third parties are required to protect your information and use it solely for the purposes we specify.
6. Sensitive Information
We do not intentionally collect sensitive personal information (such as health details or religious beliefs). If you voluntarily provide us with such information (e.g., allergy notifications), we will handle it with the utmost care but encourage you to only share necessary details to facilitate your dining experience.
7. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve our website functionality, personalize content, and analyze web traffic. By using our Site, you consent to our use of cookies. You may adjust your browser settings to refuse cookies; however, this may affect your ability to use certain features of the Site.
8. Children’s Privacy
Our Site is not intended for use by children under the age of 15. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove the data.
9. Your Rights and Choices
You have the right to:
- Access, Update, or Delete Information: You may request access to the personal information we hold about you, update it, or request its deletion by contacting us.
- Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by following the instructions provided in the communication or by contacting us directly.
- Withdraw Consent: If you have provided consent for any specific use of your personal data, you have the right to withdraw it at any time.
10. Third-Party Websites
Our Site may contain links to third-party websites. This Privacy Policy does not apply to these external sites, and we are not responsible for the content, practices, or privacy policies of any third parties. We recommend reviewing the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly. Your continued use of our Site after any changes to this policy will constitute your acceptance of those changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
+91 96252 70231
By using this Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.
